Quality Vehicle Care

09 444 9290


"Hi All, I have a Mercedes C Class - recently I had a warning light come on which unfortunately on my beloved car (I am a perfectionist) meant that I needed major work carried out to replace my timing chain and the cog it fits on - this is a well known fault on this model and year and involves the engine being removed - yikes! I was recommended to go to Cook European by a very trusted mechanic I have worked with for years. They quoted (I then visited two other mechanics to get a second opinion and a quote) before I decided to engage Cook European to commence the repairs. In terms of everything they were amazing and I could not recommend them higher - the quote was competitive and the final invoice less than I expected - the work and level of professionalism from Andrew and the team was far beyond my expectations - even small things like the friendly lady at the front desk (whose name escapes me) to the loan vehicle and follow up after the work. Well done Andrew on a very "slick" operation and thank you I look forward to working with you again soon."
Peter Fleming
"This business is an outstanding example of customer service and expert quality being delivered consistently. As a customer I have always found the communication to be highly professional, friendly and informative. You can really trust that the information you are given is reliable and your vehicle will be getting the best possible care. I cannot recommend this business highly enough"
Belinda Mackean
"Excellent personalised service, from Katherine at reception to Andrew (manager) and all the fully qualified tradesmen. A well lit spacious and fully equipped workshop and with ample parking. Very good response when keeping me up to date with all that my cars services required. I recommend Cooke European Ltd."
Larry Raynor Olive
"Couldn’t say enough about how great this workshop is. They have all the expertise and tools and always go the extra mile. I’ve had two BMW’s already that I’ve taken here both old and new for servicing and repairs and Andrew and the team have always been extremely accommodating and I’ve had absolutely no issues. Fairly priced and honest European workshop - Hands down the best in the business. Thanks team!"
Alon Olah
"Superb service. I have been using Cook European for two years having my cars serviced and repair work. What they say in sense of price they deliver on, no surprises. You will experience exceptional customer service and A+ service quality. Andrew and his team will look after you all the way with honesty and integrity, thanks team for getting me back on the road at short notice, you deliver every time."
Greg Carter
"Thanks for making my 25 year old Mercedes W140 drive like new. Highly recommend Andrew and the team, they keep you informed and tell you in advance anything major that need's doing. Cook European is my go to vehicle problem solver."
"Amazing quality work. Extremely friendly. Best service A++++"
"Awesome team, awesome service! Highly recommend bringing your car to Cook European."
"Great service from Andrew at Cook European this week. Arranged a full service for my BMW X5. Andrew arranged a loan car for me and also dropped my car off round the corner to get my wheels done up at Wheel Fix-it. Work performed was great and Andrew discussed all the issues with me. See you next year for 2016's service!"
"Had my car (XJ6 Jag) repaired by Andrew and the team last week - short notice job, but they were on to it! Had the car ready in time for me to head to Palmerston North for ANZAC Day. Fantastic service and attitude of these guys. But there's more! Previously I emailed all the Auckland Jag places to ascertain how I could obtain an owners manual. The only reply I received was from Andrew. And this is why Cook European will get my continued business! Well done guys!"
Brendon Judd
"Where can you take your European vehicle, namely a Mercedes Benz and not get ripped off (as a woman)? I have had a few horrific experiences previously. Cook European impressed me with honest, friendly, straight-up communication that other garages (normally) fail at terribly. Recently my car broke down and needed to be towed to a nearby garage for repair. The vehicle needed to be diagnosed to determine the fault. The garage where originally towed advised it would be 3 weeks wait before they could repair! What a joke! So I arranged re-towing through Cook European who were just brilliant. They advised fault within 2 hours, and had the repair completed in 24hours. Just incredible, efficient, one-stop service that I will continue to acquaint for further work. Highly recommend to all European road-users: Mercedes Benz or otherwise!"
Melissa F
"This is to thank you very much and your excellent team in fixing my Jaguar S Type ignition coil and all the extra work. It was done very efficiently and expertly. I appreciate this very much."
Dr Peter Vann
"Andrew never gave up on my Mercedes. Since finding the problem, she’s been running like a dream. Great service always. Many thanks Andrew, see you soon... still on the Goldie at the moment."